Professional Standards

Every great team needs clear standards. Here's what we expect from everyone at Bingo, explained in simple terms.

Why These Standards Matter

These aren't just rules - they're the building blocks of our success. When everyone follows these standards, we deliver better results for our clients and create a more enjoyable workplace for ourselves.

Our 10 Core Standards

1. Speed is King

What It Means: Fast doesn't mean rushed. It means being efficient and eliminating unnecessary delays.
In Practice: Respond to messages within 4 hours, complete tasks on time, don't let projects sit idle.

2. True Effort

What It Means: Going beyond "good enough" and putting in real work.
In Practice: Double-check your work, ask for feedback, and take pride in what you deliver.

3. Smart Work Intervals

What It Means: Follow the 50/10 rule - 50 minutes of focused work, followed by 10 minutes break.
In Practice: Set a timer, close distracting tabs, and use breaks to refresh your mind.

4. Relentless Focus

What It Means: Stay locked in on what matters most.
In Practice: Turn off notifications during deep work, complete one task before starting another.

5. Daily Improvement (Kaizen)

What It Means: Get 1% better every day at something.
In Practice: Learn a new shortcut, improve a process, or master a new skill daily.

6. Client Results First

What It Means: Everything we do should benefit our clients.
In Practice: Ask yourself "How does this help the client?" before taking action.

7. Details Matter

What It Means: Small things make a big difference.
In Practice: Check spelling, verify links work, ensure designs are pixel-perfect.

8. Keep Growing

What It Means: Never stop learning and improving.
In Practice: Read industry news, take courses, share knowledge with the team.

9. Embrace Challenges

What It Means: Step out of your comfort zone.
In Practice: Volunteer for tough projects, learn new tools, solve complex problems.

10. Be Solution-Focused

What It Means: Don't just point out problems - solve them.
In Practice: Come prepared with solutions when raising issues.

How We Track These Standards

Daily Check-ins

Morning updates in Slack
End-of-day progress reports
Use the 4-bullet update format

Weekly Reviews

Team meetings to discuss wins and challenges
Share improvements made
Plan next week's focus

Remember

These standards aren't about perfection - they're about continuous improvement
When in doubt, ask for help
Share your wins and lessons learned with the team